how to save water

Information Request Disclosure Log

Under the Freedom of Information Act 2000 (FOI) and the Environmental Information Regulations 2004 (EIR), public authorities, including Northern Ireland Water (NI Water) are obliged to make information available to the public. This includes information placed in the public domain in response to a request for information under the Freedom of Information Act and the Environmental Information Regulations.

This disclosure log lists NI Water’s responses to notable information access requests, both Freedom of Information (FOI) requests and primarily Environmental Information Regulation (EIR) requests, since April 2024.

We don’t publish personal information as this is exempt from release under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

We aim to review and refresh the disclosure log every few months.

You can see the responses to the requests for information by clicking the links in the ‘Request & Response’ column.

If you cannot find a specific request that you are looking for, please do not hesitate to contact NI Water Information Management Unit and we will do our best to make available all the information that the legislation allows the Company to disclose.

Further information

Guide to freedom of information | ICO

Guide to the Environmental Information Regulations | ICO

NI Water response times to information requests (five years data)

Reference Response Date Request and response
2425058 May 2024
Wastewater Treatment Works Effluent Data - Three years of effluent and influent data, for Belfast Wastewater Treatment Works.
2425059 May 2024
  • Wastewater Spills including sewage spills by council area or constituency area, 
  • locations of the 50 Storm Overflows that release the most sewage annually, including frequency of spill, estimated volume spilled annually, location of spill, 
  • quantity of wastewater spills to River Foyle in Derry from Storm Overflows, 
  • quantity released annually into the River Foyle, 
  • quantity released annually from pipes within 10 miles of Castlerock and Portstewart and Portrush beaches, 
  • quantity released annually from pipes in Coleraine into the River Bann and 
  • most up to date estimate for what is released into Lough Neagh on an annual basis.
Wastewater Spills
2425060 April 2024

Drainage Area Studies - Which drainage area studies are still missing and how many are complete and how many are still being worked on?

Drainage Area Studies
2425072 May 2024

Tonnage of waste per year since 2002 coming from home-owned septic tanks.

Septic Tank Waste Tonnage
2425076 May 2024

River Faughan Water Quality Information about water quality monitoring for the number of days NI Water recorded “hazing” in the River Faughan between April and October in both 2019 and 2020.

River Faughan Water Quality
2425091 July 2024
  • Number across Northern Ireland and within each council area? 
  • Which are in need of the most significant upgrades and why. 
  • How much needs to be spent in each city/area? 
  • Are there any areas where new water treatment works need to be built and if so, can you explain why and what impact it is having that there is none. 
  • Are there any areas which are not connected into the sewage network and water treatment works and if so, what are these locations? 
  • What happens if an area is not connected to waste water treatment works?
  • In what areas is poor water infrastructure having the greatest impact on house building? 
  • Can you put any figures to that in terms of projects where objections had to be put forward because the water infrastructure could not cope with housing units being built? 
  • What happens if hundreds of houses are built in an area where the wastewater infrastructure is already under pressure? 
  • Can and are housing projects approved even if NI Water makes strong objections?

Water and Wastewater Treatment Works

2425092 May 2024
  • How much wastewater your Newry treatment works is required to treat, as stipulated in its permit.
  • How much is actually treated. Please express this in whatever manner it is recorded by NI Water (FFT or other).
  • Please also express the amount treated as a proportion of what is required to be treated. i.e. Newry treats 50% of the amount of wastewater it is required to treat. Please communicate it in a way that it would be easy for a non-specialist to understand.

Newry Wastewater Treatment Works

2425178 July 2024

Number of planning applications for which NI Water has recommended refusal since 2018 on the basis of insufficient wastewater infrastructure and on the basis that there is not enough capacity in the storm overflow system.

Planning applications for which NI Water has recommended refusal since 2018

2425181 July 2024
  • Do discharges via the sewage system at Antrim Area Hospital drain solely to the Antrim Wastewater Treatment Works?
  • Is the waste sludge from Antrim Wastewater Treatment Works sent for incineration or repurposed for agricultural use?
  • Is some of the wastewater from Antrim Wastewater Treatment Works used for irrigation or does it all flow directly into Lough Neagh?
  • What is the flow rate of wastewater from Antrim Wastewater Treatment Works into Lough Neagh?
  • Are NI Water or NI Water contractors aware of any wastewater distribution models for the dispersion of wastewater in Lough Neagh?
  • What is the daily dry weather flow (DWF) rate through the Antrim Wastewater Treatment Works?

Wastewater Discharges to Antrim Wastewater Treatment Works

2425199 July 2024

Since the start of the year how many cases of untreated sewage dischargement, leaking into the Foyle from NI Water infrastructure has there been?

Wastewater emissions to the River Foyle

2425206 July 2024
  • How many combined flow discharges points can overflow to waterways during heavy rainfall.
  • Whether these overflows are monitored by volume; and or an event.
  • The number of events; and / or volume at each overflow location in the last year.
  • How many of these enter Lough Neagh and its catchment area directly; and / or by other means.
  • The number of wastewater treatment facilities that can discharge directly; and indirectly into Lough Neagh or its catchment area and have breached discharge consent in the last 5 years; and the associated volume; and level above discharge parameters with each breach.
  • Number of wastewater treatment facilities controlled by NI Water, broken down by discharge location, the average volume of discharge during normal conditions and heavy rainfall causing maximum flow; and how many of these discharge points can enter Lough Neagh directly; and / or by other means.

Information relating to wastewater discharges, their monitoring and specific queries about discharges into Lough Neagh


2425212 August 2024
  • A map of all Wastewater Treatment works (WWTWs) and Combined Sewer Overflows (CSOs) in the Lough Neagh catchment
  • Lough Neagh WWTWs effluent data from these from 2015-present
  • Lough Neagh WWTWs Population Equivalents
  • WWTWs current Discharge Consents
  • WWTWs age and date of last upgrade
  • CSO data and/or CSO spill frequency from 2015-present
  • Septic tank count and map of ST locations in Lough Neagh catchment

Lough Neagh Covering Letter

Lough Neagh Annex A  - WwTW and Consent Limits (.xls document)

Lough Neagh Annex C - Effluent Data 2015 to date (.xls document)

2425224 August 2024

Please provide me with the following information for each NI Water WWTW which discharges into the hydrological catchment area of Lough Neagh.

  • Name
  • Location
  • Maximum permitted flow capacity
  • Type of treatment provided
  • Maximum permitted concentration of Total Phosphorus in the treated effluent
  • Extent of current compliance with the maximum permitted operational limits
  • Presence in the WWTW or in its vicinity of any Combined Storm Overflows (CSO)
  • Location and maximum permitted capacity of any CSOs which are present.

NI Water’s Wastewater Infrastructure at Lough Neagh



2425226 July 2024

How many Unsatisfactory Intermittent Discharges (UIDs) have taken place in the Portrush area in the last five years.

Storm Overflows in the Portrush area

2425247 & 2425248 August 2024
  • The volume, in tonnes, of sewage/wastewater that has been discharged into the Lough Erne system from January 1, 2024, to July 25, 2024, from both Wastewater Treatment Works (WWTW) and Combined Sewer Overflows (CSO). Please provide the information in a table format, detailing:
    • Location
    • Spill frequency (since January 1, 2024)
    • Spill volume (tonnes, since January 1, 2024)
  • Any photographic or video evidence of overflows/discharges at Enniskillen DA Wastewater Treatment Works (WWTW) and Combined Sewer Overflows (CSO) from January 1, 2024, to July 25, 2024. This should include:
    • Photographs or videos taken by NI Water staff for the purposes of record-keeping or incident reporting.
  • The volume, in tonnes, of sewage/wastewater that has been discharged into the Lough Erne system from January 1, 2023, to December 31, 2024, from both Wastewater Treatment Works (WWTW) and Combined Sewer Overflows (CSO) to include:
    • Location
    • Spill frequency (from January 1, 2023, to December 31, 2024)
    • Spill volume (tonnes, from January 1, 2023, to December 31, 2024)
  • Any photographic or video evidence of overflows/discharges at Enniskillen DA Wastewater Treatment Works (WwTW) and Combined Sewer Overflows (CSO) from January 1, 2023, to December 31, 2024, to include photographs or videos taken by NI Water staff for the purposes of record-keeping or incident reporting.

Wastewater Emissions to Lough Erne

2425249 August 2024
  • Please could you send me the spreadsheet that is downloadable from this page called Modelled Spills May 2024 but include the lat and long of each of the CSOs on the list?
  • Please could you also confirm that this is a comprehensive list of all CSOs and emergency overflows? If not, please could they be added, even if they have not spilled. All with lat and long.
  • Please could you also add all wastewater treatment works, their names and lat and long.

Storm Overflow Spreadsheet

2425258 August 2024

Please send me any determinations made of the phosphorus content of the flows of sludge and of the flows of the incineration residues.

Phosphorus content of Wastewater sludge flows & incineration residues

2425294 September 2024
  • A full list and quantities of all chemical substances used at water treatment works and other water processing facilities at Lough Neagh.
  • The annual costs associated with each water processing facility at Lough Neagh during 2019, 2020, 2021, 2022, 2023 and 2024 up to the latest point possible.
  • Levels of PFAS recorded at Lough Neagh testing points (please identify which testing points these are) during 2019, 2020, 2021, 2022, 2023 and 2024 up to the most recent possible point.
  • Levels of PFAS recorded at testing points (please identify which testing points these are) during 2019, 2020, 2021, 2022, 2023 and 2024 up to the most recent possible point for the following rivers: (i) Lower Bann (ii) Upper Bann (iii) Blackwater estuary (iv) Sixemilewater estuary (v) Glenavy River (vi) Crumlin River (vii) Moyola River (viii) Ballinderry River (ix) River Main.

Water Treatment Chemicals & Costs for WTWs at Lough Neagh & levels of PFAs recorded at Lough Neagh

2425299 August 2024
2425416 December 2024
  • How frequently and what type of water quality testing does NI Water perform to monitor the effects of their actions?
  • How much (volume) and how often (number of occasions in 2024) has NI Water knowingly released sewerage into Belfast lough?

Wastewater emissions to Ballyholme Bay, Bangor

2425230 14 August 2024

Information about NI Water’s following Information Technology contracts including Enterprise Resource Planning (ERP) software, Customer Relationship Management (CRM) solution, Primary Human Resources (HR) and Payroll software solution and Primary corporate Finance Software Solution.

Response

2425377 November 2024

I attach the NI Water Consultation response for this scheme. NI Water have noted the following:

  • Wastewater Treatment Capacity is not available at Greenisland WWTW
  • Unsatisfactory Intermittent Discharge (UID) at Greenisland Two WWPS.

As part of a Freedom of Information Request can you please provide us with the following information: Greenisland WWTW

  • A copy of the Discharge Consent issued to NIW by DAERA for the Greenisland WWTW
  • Full Details of all recorded breaches of this discharge consent within the last 5 years (Dates, Durations and associated volumes)

Greenisland Two WWPS

  • A copy of the Discharge Consent under Emergency Conditions issued to NIW by DAERA for the WWPS
  • Full Details of all recorded breaches of this discharge consent within the last 5 years. (Dates, Durations and associated volumes)

Greenisland Wastewater Treatment Works & Greenisland Wastewater Pumping Station

2425366 December 2024
  • NI Water takes samples at its wastewater facilities. Please provide the results of this sampling, where applicable, for the past 2 years.
  • It has sampled water from wastewater facilities both on an announced and on an unannounced basis. Did these parallel sampling regimes find any disparity between the results? What was the disparity?
  • Please provide the results for both sampling conditions.
  • Please provide any report, document or internal memo discussing the disparity between results arising from these different sampling regimes.
  • What work, if any, has NNI Water undertaken examining the flow compliance of its wastewater treatment works?
  • New legislation is due to be implemented which will require wastewater treatment works and CSOs to meet more stringent standards in order to be judged as compliant or acceptable. Has there been any analysis of the impact this will have on NI Water’s assets? If so, please provide
  • Specifically, how many of NI Water’s wastewater assets are currently compliant? How many would comply with the more stringent standards due to be implemented.

Wastewater Flow Compliance & Wastewater sampling

2425383 November 2024

A spreadsheet of all NI Water's active trade effluent consents to include name and location (latitude and longitude) of the Wastewater Treatment Works receiving the effluent, the name of the trader that holds the consent, the consent reference number, the type of business and what is consented to be discharged, substances and volumes. 

Trade Effluent Consent Register covering letter

Trade Effluent Consent Register (.xls document)
N.B. This dataset is accurate as of November 2024. Should you require access to a more up-to-date version, please contact imu@niwater.com





2425386 November 2024
  • What are the arrangements, since 2019, for the treatment of sewerage arising in Crumlin? Which WWTW or WWTWs treat this sewage and where are the corresponding outfalls to the environment? Please provide the coordinates of the installations and outfalls.
  • Which of the NI Water sewage management installations (WWTW and CSO) which discharge into the catchment area of Lough Neagh have records at a minimum of weekly frequency of the outflow quantity and of the concentration in that outflow of Total Phosphorus? Please indicate the relevant recording frequency in each case. In cases in which such instrumentation will be in operation in the near future, please indicate the expected date from which such records will be kept.

Treatment of sewerage in Crumlin

2425329 September 2024
2425330 October 2024
  • How many sewage outlets run into Lough Neagh and their locations.
  • The specific quantities of discharge from each outlet.

Storm Overflows to Lough Neagh

2425349 November 2024
  • What rate of flow the sewers and pumping stations should be capable of delivering to a WWTW, and what each WWTW must be capable of treating?
  • What sewers and pumping stations are not capable of delivering this rate of flow to a WWTW, and which WWTW are not capable of treating this rate of flow.
  • All data held by NI Water in relation to the above.
  • Public money has been used by NI Water to carry out a regime of unannounced sampling. This data that has been collected using public money should be made available to the public. Please provide this information.

Covering letter
Flow Results

2425216 August 2024
2425279 August 2024
  • Can you tell me what areas - Council areas - of Northern Ireland source drinking water from Lough Neagh?
  • Can you say how often this drinking water is tested for safety?

Water Source by Council area

2425285 September 2024
  • Water quality data for tributaries to the lough, ideally sampled within 1km of the lough.
  • WFD physico-chemical parameters: temperature, dissolved oxygen (mg/l and %), pH, orthophosphate, total phosphorus, nitrate, alkalinity, suspended solids.
  • In-lake water quality data. WFD physico-chemical parameters: temperature, dissolved oxygen (mg/l and %), pH, orthophosphate, total phosphorus, nitrate, chlorophyll, alkalinity, suspended solids/turbidity, salinity, hardness (mg/l of CaCO3), depth, conductivity.
  • Algae species/ cyanobacteria species
  • In-lake depth profiles (temperature/dissolved oxygen).
  • Lake levels for Lough Neagh
  • Direction of flow of water within the lake, including near bed flow.
  • Any in-lake sediment quality data - phosphorus and nitrogen.
  • Distribution of high-level substrates (e.g., rock, sand, clay) in lake, ideally in the form of a shapefile or map. Otherwise point data, or similar.
  • Weather data, ideally recorded within 1km of the lough (temperature/rainfall/wind speed)
  • Presence and abundance of zebra mussels in lake.
  • Locations of any anthropogenic activity e.g., recreational boating and fishing, and the level of activity. Ideally heat maps. Otherwise point data, or similar.

Data relating to Lough Neagh

2425335 October 2024
2425336 October 2024
2425339 October 2024

Internal Review of 2425285 i.e. data not disclosed relating to Lough Neagh.

Covering Letter

Results Annex (.xls document)

2425340 October 2024
2425341 November 2024
2425394 November 2024
2425458 January 2025
  • Is the inability to meet flow compliance at WWTW endemic across NI?
  • What percentage of WWTW in Northern Ireland are unable to meet flow compliance?
  • Dry Spilling from CSO's and Emergency CSO's, what percentage of these storm overflows are dry spilling in Northern Ireland?
  • What is the effect of the SORPI with NIEA and the flow compliance breaches, dry spilling and WWTW breaches of UWWTD in terms of regulation?

Wastewater Flow Compliance and Storm Overflows

2425230 14 August 2024

Information about NI Water’s Information Technology contracts including Enterprise Resource Planning (ERP) software, Customer Relationship Management (CRM) solution, Primary Human Resources (HR) and Payroll software solution and Primary corporate Finance Software Solution.

Response

2425646 3 April 2025

Please provide me with the following information for each NI Water WWTW which discharges into the hydrological catchment area of Belfast Lough.

  • Name
  • Location
  • Maximum permitted flow capacity
  • Volume of flow entering

Response

2425487 13 March 2025

A copy of all correspondence and communications held by NI Water in relation to the Shaftesbury Estate between 1st April 2007 and the present day and any records showing a summary of NI Water decision-making that concerns or involves the Shaftesbury Estate in any way since 1st April 2007.

Response

2425498 25 February 2025

For any single hospitality item for the period February 1, 2024 - January 20, 2025, where the cost incurred was greater than £250, including date; a description of the gift/event; its purpose/rationale; and the role/position of the recipient.

Response

2425503 12 February 2025
  1. Has NI Water to date received any funding for PFAS / PFOA management?
  2. If NI Water has not received funding for the above, is NI Water actively requesting funding for PFAS / PFOA management?
  3. Has the NI Water developed a PFAS / PFOA strategy including management, testing and monitoring for these parameters within water and sludge?
  4. Has NI Water to date undertaken any testing of water and sludge to date? If so, can the sampling methodology and test results be provided?
  5. Has NI Water undertaken any engagement or communication exercise with commercial farmers with regards to sludge and the potential for PFAS / PFOA?

Response

Annex with data

2425506 24 February 2025
  1. Please provide a list detailing NI Water's 20 largest annual capital investment expenditure commitments and outlays per year between 2020 and 2025.
  2. Please provide a breakdown including details of projects and relevant expenditure. Please also make a clear distinction between stated commitments or capital investment expenditure and actual expenditure on new capital investment.

Response

2425512 29 January 2025
2425527 20 February 2025
2425532 4 March 2025

Does NI Water test or arrange for the testing of any water for which it is responsible (such as water supply and wastewater treatment including rivers, reservoirs and groundwater) for PFAS (Per- and polyfluorinated alkyl substances, also known as the ‘Forever Chemicals’. If this is the case, which chemical(s) do you test for, what water do you test, when did you start testing and how often do you test?

Response

Annex

2425545 3 March 2025
  1. What is the primary SIC 2007 code for your organisation's activities?
  2. How many workers are directly employed by your organisation?
  3. Do you recognise any trade unions in your workplace? If so, please name them.
  4. What was the date your latest pay settlement/agreement came into effect?
  5. What date will your next pay settlement/agreement begin?
  6. In this latest settlement/agreement, what was the percentage pay increase for your lowest-paid employee?
  7. In this latest settlement/agreement, what was the standard percentage pay increase?
  8. What is the job title(s) and hourly rate of your lowest-paid employees?

Response

2425558 10 March 2025
2425560 11 March 2025
2425585 3 April 2025
2425595 24 March 2025
2425613 11 March 2025
2425622 20 March 2025
  1. The number of septic tanks emptied within the Lough Neagh catchment area annually between 2015 and the present day.
  2. The number of septic tanks emptied across Northern Ireland annually between 2015 and the present day.
  3. Any figures (either estimates or total calculated) on how much this work costs NI Water per year - for both the Lough Neagh catchment and across Northern Ireland as a whole.
  4. Copies of any reports produced by the NI Water on the same during this time.

Response

2425624 19 March 2025
2425638 3 April 2025
2425608 8 April 2025

Please provide details of the number of Event Duration Monitors (EDMs) in place across Northern Ireland for each year between 2020 and 2025, including details on location, installation date and the number of EDMs in any one given location if there are multiple.

Response

2425550 19 February 2025
2425566 13 March 2025

A list of all overflows that have been identified as impacting bathing waters in Northern Ireland, including their reference number, the name of the designated bathing water affected by each overflow and any available data on how each overflow has been assessed in relation to its impact on bathing water quality.

Response

Annex

Can't find what you're looking for? Visit the Need our Help or FAQ section