NI Water must ensure that the highest levels of services to customers are maintained regardless of disruptions to the infrastructure or facilities.
I Water has a statutory duty to carry out risk assessments and to have robust major incident and business continuity arrangements in place to manage disruptions to the delivery of service and to have plans for recovery after the disruption.
NI Water uses an integrated approach to risk and resilience : NI Water’s major incident plan and business continuity management frameworks draw on the above approach and are continually being updated to reflect best practice and key learning points from annual testing, exercises, and previous incidents.
NI Water’s commercial insurance programme forms part of our integrated risk and resilience model.