Ensure No “Wet Bandits” Call This Christmas

19 December 2024 13:46

As the Christmas holidays approach, we realise how much home really is our safe space, housing who and what we love most. However, the thought of an uninvited person entering with ill intentions is terrifying.

NI Water’s calling card takes away the need for inventive booby traps seen in the popular Christmas movie Home Alone to deter visits from petty thieves, robbers, vandals and other unexpected Christmas grinches. All NI Water staff carry ID cards and they won’t be offended when you ask to see it if they call at your door. If someone arrives claiming to be from NI Water, The Water Service or the Water Board, always ask to see their ID and then call the ‘Quick Check’ number on 101. The Quick Check scheme provides reassurance to members of the public about callers to their door claiming to be from network companies.  Anyone who wishes to check the identity of someone who says they are calling on the pretext of inspecting gas, electricity or water supplies can call the police non-emergency 101 number to verify their identity.

NI Water also provides a range of free additional services if you have a disability, are an older consumer, have a serious medical condition or need extra help for any other reason. To find out more about joining our Customer Care Register and the extra free services you or anyone in your household would like to receive please visit www.niwater.com/customer-care-register/

You don’t want a bogus caller to ruin your Christmas so do the simple check!

Ends

Media enquiries to the NI Water Press Office via email to press.office@niwater.com

Notes to editors

NI Water provides water and wastewater services for customers in Northern Ireland. You can get further information on how to check the age of your water supply pipes and find out more about lead pipes at www.niwater.com/lead-pipes