Our services impact your daily lives in more ways than you might think. If you are looking for ways to conserve water or advice on what to do if you have suffered a flood you will find it here.
NB: The contact number for Waterline contained within the information leaflets has changed from 0845 to 03457 440088
Codes of Practice
Billing & Metering for Non-Domestic Customers
Consumers in Vulnerable Circumstances
Household
Septic Tank, Domestic Treatment Plant and Cesspool Services
Water Coming From a Tap Near You
Advice for Customers Who Have Suffered Flooding
Antrim Wastewater Project Know the Facts
Your Water Quality - Everything you need to know
Your guide to our - Water Mains Improvement Programme
Advice on protecting your water pipes in Winter
Looking After Water in Your Home
Protect your home from bogus callers, blocked pipes & flooding
Disposal of Fats, Oils and Food Waste Best Management Practice for Catering Outlets
Stop and Think : Not Down the Sink (Poster)
Sewerage Programme Rehabilitation
Lead Pipe Replacement & Separation of Supply
Environment
If it’s not PEE, POO or PAPER it will block the pipes
Advice on Pesticides for Water Protection
Clabby Wastewater Treatment Works- Reed Beds
Education
Are You Drinking Enough Water at Work ?
Life and times at Silent Valley
If it’s not PEE, POO or PAPER it will block the pipes